Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"a21423d6e1f8357a6fa4284894b1fb3c0a719606_lout","branding":{"id":"2071","key":"cib","name":"Ciberseguridad","portalBaseUrl":"/servicedesk/customer/portal/2071","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2071/2018","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#101f7a","headerLinkHoverBGColor":"#101f7a","headerBadgeColor":"#101f7a"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/6b4f3c06-b49e-4f2f-b258-b07a2be979e1/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjYTY2ZGY1MC1iMzg1LTQ2MWMtOGMwNy0xNGFhOGQxMmY2ODgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZiNGYzYzA2LWI0OWUtNGYyZi1iMjU4LWIwN2EyYmU5NzllMSI6WyJyZWFkIl19LCJleHAiOjE3NzQxMjc3MzEsIm5iZiI6MTc3NDEyNzEzMX0.12is6l_qS28rcbsxrv9Bh8mgLH1bWSBJaI4G-L14LnI&client=ca66df50-b385-461c-8c07-14aa8d12f688&mode=fit","logoId":"6b4f3c06-b49e-4f2f-b258-b07a2be979e1","isLogoAvailable":true,"helpCenterTitle":"Centro de Soporte Digital FALP","sharedPortalName":"Centro de Soporte Digital","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Bienvenido al centro de ayuda FALP","sharedPortalName":"Centro de Ayuda","localeDisplayName":"inglés (Estados Unidos)"},"es-ES":{"helpCenterTitle":"Centro de Soporte Digital FALP","sharedPortalName":"Centro de Soporte Digital","localeDisplayName":"español (España)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"es-ES","userLanguageTag":"es-ES","portalThemeColor":"#00bbf9","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/5db2dadc-7625-4336-a55a-4a4e59ee0799/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjYTY2ZGY1MC1iMzg1LTQ2MWMtOGMwNy0xNGFhOGQxMmY2ODgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjVkYjJkYWRjLTc2MjUtNDMzNi1hNTVhLTRhNGU1OWVlMDc5OSI6WyJyZWFkIl19LCJleHAiOjE3NzQxMjc3MzEsIm5iZiI6MTc3NDEyNzEzMX0.Y2t4lvFZT9OZCfhk2u5yqnMnWgENmvv3SU9lZ2SA4XE&client=ca66df50-b385-461c-8c07-14aa8d12f688&height=300&mode=fit","bannerMediaApiFileId":"5db2dadc-7625-4336-a55a-4a4e59ee0799","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2071","key":"cib","projectId":13116,"serviceDeskId":2071,"name":"Ciberseguridad","description":"<p>¿Tienes una duda sobre seguridad de la información, o algún reporte que debamos analizar?</p>","portalBaseUrl":"/servicedesk/customer/portal/2071","reqTypes":[{"id":"3225","name":"Solicitud de VPN","descriptionHtml":"","callToAction":"Solicitud de VPN","introHtml":"<p>Para acceso remoto a la red y sistemas FALP fuera de la institución</p>","icon":11463,"iconUrl":"https://asistencia.digital.falp.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11463","groups":[2236],"key":""},{"id":"2673","name":"Solicitud enviada por correo electrónico","descriptionHtml":"","callToAction":"Solicitud enviada por correo electrónico","introHtml":"<p>Solicitud recibida desde tu canal de asistencia por correo electrónico.</p>","icon":11446,"iconUrl":"https://asistencia.digital.falp.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11446","groups":[2236],"key":""},{"id":"4952","name":"Revisión Respaldos","descriptionHtml":"","callToAction":"Revisión Respaldos","introHtml":"<p>Solicitudes de Revisión de Respaldos</p>","icon":15659,"iconUrl":"https://asistencia.digital.falp.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15659","groups":[],"key":""}],"reqGroups":[{"id":2236,"name":"Ciberseguridad"}],"orderMapping":{"2236":[3225,2673]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a679ae70-0576-3179-a1a2-787a68563572","appLinkName":"System Confluence","appLinkUrl":"https://falpti.atlassian.net/wiki","spaceKey":"CIB","spaceName":"Ciber Seguridad","spaceUrl":"https://falpti.atlassian.net/wiki/spaces/CIB","isServer":false},"labels":[],"projectKey":"CIB","serviceDeskId":2071,"kbLinkDomainURLs":["https://asistencia.digital.falp.org","https://falpti.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2071,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CIB","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"español (España)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjYTY2ZGY1MC1iMzg1LTQ2MWMtOGMwNy0xNGFhOGQxMmY2ODgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMzExNiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzQxMjgzMzEsIm5iZiI6MTc3NDEyNzEzMSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.DbfBI-X1wa8NIPH3qTd2Ggm-bdYvUjghS1LuUDGBRfY","targetCollection":"upload-project-13116","endpointUrl":"https://api.media.atlassian.com","clientId":"ca66df50-b385-461c-8c07-14aa8d12f688","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Centro de Soporte Digital","description":"<p>Bienvenido al centro de ayuda, estamos aquí para ayudarte. Genera una solicitud a partir de las opciones proporcionadas.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://falpti.atlassian.net/wiki","kbLinkDomainURLs":["https://asistencia.digital.falp.org","https://falpti.atlassian.net"]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/2071?xdm_e=https%3A%2F%2Fasistencia.digital.falp.org&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&userAccess=true&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI0ODI1OTQ4MzNjOWVkMTU0YmZhMDhhZDhjMWM0ZDQ5OWY3NjgzMGEzNjg4ZmY1YmIzN2E1MDBkNWExNzljYTRhIiwiaXNzIjoiZjQ4MDEyNjItZTUzYi0zNDRiLTkwMDEtZjZlZDU2ODI2NTFmIiwiY29udGV4dCI6e30sImV4cCI6MTc3NDEyODAzMSwiaWF0IjoxNzc0MTI3MTMxfQ.dYrlzelMUCrQzvJ9TyHQdH2Tkg3qvHqzZOdSQOGt624\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImY0ODAxMjYyLWU1M2ItMzQ0Yi05MDAxLWY2ZWQ1NjgyNjUxZiIsImNvbnRleHQiOnsibmF2Ijp7ImlzTmV3TmF2aWdhdGlvbiI6dHJ1ZX0sInVybCI6eyJkaXNwbGF5VXJsIjoiaHR0cHM6XC9cL2ZhbHB0aS5hdGxhc3NpYW4ubmV0IiwiZGlzcGxheVVybFNlcnZpY2VkZXNrSGVscENlbnRlciI6Imh0dHBzOlwvXC9hc2lzdGVuY2lhLmRpZ2l0YWwuZmFscC5vcmcifSwiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6IkNJQiIsImlkIjoiMTMxMTYifX19LCJleHAiOjE3NzQxMjgwMzEsImlhdCI6MTc3NDEyNzEzMX0.MXgPAMGsjNFfFAHhBJAe9nUPSRYuqMCDDvIw4fwx9vM\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://falpti.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://asistencia.digital.falp.org\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"CIB\\\",\\\"id\\\":\\\"13116\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"CIB\\\",\\\"project.id\\\":\\\"13116\\\",\\\"servicedesk.serviceDeskId\\\":\\\"2071\\\"}\",\n \"timeZone\":\"America/Santiago\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://asistencia.digital.falp.org\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}